How it works

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GRS is a cloud-based reward management system – with local and global fulfillment capabilities – that allows your customers to increase performance of recognition programs, sales programs, customer loyalty programs, marketing campaigns, and contests.

How GRS works

  • GRS consolidates rewards from hundreds of suppliers from around the globe and places it into an easy-to-use interface.
  • Rewards selections are tailored to accommodate different regions, languages, and currencies.
  • For international programs, GRS handles all currency conversion calculations using the closing rate from the previous day. Its robust float management ensures order flow, payments, and escrow balances are transparent, fully measurable, and reportable.
  • Partners tap into GRS through an API or using a web-based interface GRS Storefront.
  • When you partner with Global Reward Solutions to leverage GRS, you will have a dedicated business analyst assigned to help you with your API integration.
  • Ongoing product support for GRS is provided by an email and ticketing system that reinforces documented Service Level Agreements (SLA) regarding shipping, response times, and system performance.

Technical audiences may refer to the GRS Developer Overview for integration details.